Turn off the printer, open the Lid and remove the cassettes from the printer.
Repair the ink ribbon.
Do not touch the inked surface with your hand. Touching it may cause printing errors. Put on the supplied gloves when handling the ink ribbon.
With the inked surface facing outward, align the yellow side of the unused ribbon with the arrow on the cassette, and unwind it along the three shafts.
Cut away the broken portion.
Attach the unused portion at the supply side to the other end at the take-up side using an adhesive tape.
Attach the ribbon, and turn the take-up side until the cut section is out of sight.
With the ribbon face facing outward, align the unused side of the film with the arrow on the cassette, and unwind it along the three shafts /panels.
Insert the retransfer film firmly into the bobbin holders with the film set to the far end of the guides.
Turn the knob in the direction of the arrow to remove any slack.
Insert the cassette all the way in along the guide rail until a “click” sound is heard. Close the printer door.
Press reset to reset the printer.
The printer will initialize and you continue with the printing.